Step 1: If there are other errors on the page, deal with them first.

Step 2: After fixing all other errors, clear your cache.

cached images

Step 3: Reload or refresh the webpage you are running the PGAI on.

Step 4: Try upgrading your HB version. Open your HB config and set version to latest stable.

Step 5: If the error persists, please report this to our support team with this notification title in the subject line and they’ll help you troubleshoot the issue.


Need more help? Send us an email at or log in to PubGuru App and use the Chat widget for immediate support.

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